1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 4635272324
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper signal to come. If you don't receive the OTP, try clicking on send OTP again. Otherwise, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the transfer. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should ensure a smooth experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawal is only possible from earnings made through gaming, not from bonus rewards. This means users can only withdraw the money they've earned by participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process payments within 30 minutes to 3 hours. However, occasional delays may occur, extending the wait time to up to 24 hours in some cases. This delay in processing payments can vary, but it's usually resolved within a day.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to settings and review your transaction history. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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